Apps

New app in Marketplace:

Bilstatistik app

Bilstatistik Lookup by Proventic automatically looks up a Danish number/license plate that's written in a ticket conversation and displays the car and leasing information in the ticket sidebar. The app can even recognize if several number plates are written in the conversation, so you can look them up with just a single click. A search field for manual lookups of both number plate/registration numbers and VIN is available as well. Read more and install the app here.

Updated:

Flexfone

• Added:
  • Call a customer by clicking their phone number in the Zendesk user sidebar
  • In the internal note that is created by the app, we have added the phone number which is being called to for incoming calls and the phone number which is making the call for outgoing calls. This can be used in triggers for additional customization.

MobiKom

• Added:
  • Call a customer by clicking their phone number in the Zendesk user sidebar
  • In the internal note that is created by the app, we have added the phone number which is being called to for incoming calls and the phone number which is making the call for outgoing calls. This can be used in triggers for additional customization.

DanDomain / SmartWeb

• Added:
  • A button to reset the app and re-index, if something went wrong and searching for emails never returns any results.
• Changed:
  • The hint text for the search field has been moved below the search field and a little bit smaller than before.
  • The Marketplace description has been updated with an explanation that the app only works with the new DanDomain og SmartWeb webshop-system. The app does not work with DanDomain Webshop Classic.
• Fixed:
  • An error that caused the app to not be able to index the newest customers and orders, and thus the app was not able to find orders when searching for the email of new customers.